Eligible items: All items purchased from our store are eligible for replacement within 24 hours of the date of delivery after that no request would be entertained.
Condition of replacement items: Items must be returned in their original condition, with all original packaging and accessories. Items must not be used or damaged.
Process for replacement: To request a replacement, please contact our customer service team. Pickup person will come to pickup the courier and also instructions ll be given on how to return the item.
Cost of replacement: Replacements are free of charge. We will cover the cost of shipping the new item to you.
Here are some additional things to keep in mind when requesting a replacement:
The replacement item may not be available in the same color or size as the original item.
There may be a delay in processing your replacement request.
Questions about our replacement policy, please contact our customer service team. We are here to help!
Our Number one priority is to keep our customers happy and satisfied